Privacy Policy
Privacy Notice
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDP), the following terms are made available to you:
ALTOUR TRANSPORT S.A. de C.V. assumes responsibility for the treatment of your personal data. Our registered office is located in Cancun, Quintana Roo, Mexico, and our official website is altour.com.mx.
Your personal data will be handled with strict confidentiality, following the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility established by law. The storage and management of your personal data will only be conducted for the following purposes:
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To obtain information about the business activities of ALTOUR TRANSPORT S.A. de C.V.
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To establish the commencement of our business relationship.
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To evaluate creditworthiness for any credit requests.
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To register you as a client in our system.
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To draft private, notarial, or other contracts related to the activities of ALTOUR TRANSPORT S.A. de C.V.
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To process and deliver invoices.
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To track and report the status of your business activities.
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To comply with formal requests from competent authorities.
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To offer promotions to our clients.
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To provide assistance and follow-up on your requests and the services rendered by ALTOUR TRANSPORT S.A. de C.V., including customer satisfaction surveys.
As per Article 22 of the Federal Law, you have the right to access, rectify, cancel, or oppose the use of your personal data, or revoke your consent, through the procedures implemented by ALTOUR TRANSPORT S.A. de C.V.. To learn about these procedures, requirements, and deadlines, please contact our Data Protection Department using the information available on our Contact page.
We commit to not transferring your personal data to third parties without your consent, except as provided under Article 37 of the LFPDP, and we will ensure such transfers comply with the law. We reserve the right to amend or update this privacy notice at any time to reflect legislative changes, judicial updates, internal policies, new service requirements, or market practices. Such modifications will be available on our website or sent to the last email address you provided.
Use of Cookies
We strive to be transparent about the data we and our partners collect and how it is used, so you can have greater control over your personal data. For more information, please review our privacy policy.
Data We Collect
We use this data to improve website performance and the user experience, including better search results, more relevant promotional content, enhanced communication, and overall site performance.
Cookie Information
We use the following cookies to enhance your overall browsing experience. Our partners may use cookies and other mechanisms to connect you with social networks and personalize advertisements tailored to your interests.
You can manage your cookie preferences by enabling or disabling specific categories. Essential cookies cannot be rejected as they are required for core website functionalities to operate.